{"data":{"id":213180,"slug":"verksamhetsutvecklare-till-blekingetrafiken","type":"job","title":"Business Development Manager at Blekingetrafiken","description":"About Us\nBlekingetrafiken is part of the Regional Development area within Region Blekinge and is a politically governed organization. Our mission is to make it easy to live in Blekinge without a car, and our goal is for more people to choose public transportation. We believe we do this best with engaged colleagues who are passionate about what's best for our customers. Blekingetrafiken is an exciting and enjoyable workplace with continuous development initiatives.\nOur operations are responsible for travel by bus, train, boat, school transportation, mobility services, and medical transportation. We have a broad range of expertise; we work with traffic planning, marketing, communications, business development, operations development, booking management, and customer service.\nFor us, public transportation is about so much more than trips. Blekingetrafiken is a strong brand and an attractive employer. Together with customers, we create connections and contribute to well-functioning infrastructure that enables the development of cities and regions where people can live with quality of life. We are approximately 45 employees at Blekingetrafiken, but we employ about 700 people as our traffic services are procured so that other transport companies operate on Blekingetrafiken's behalf.\n\nAbout the Job\nAs a Business Development Manager \u2013 Customer Experience, you are responsible for developing and strengthening the customer perspective within public transportation. You analyze customer needs, behaviors, trends, and external changes, and translate these insights into prioritized development areas, concrete improvements, and development initiatives that strengthen customer experience, customer value, and the desire to travel by public transit. You plan, prioritize, and coordinate customer-related initiatives, which may include leading projects, assignments, and cross-functional working groups. An important part of the role is to build strong collaborations and coordinate the customer perspective with other parts of the organization, while clarifying customer benefits, goals, and expected outcomes.\nWe are looking for someone with strong customer focus who thrives with driving development in a complex organization where many perspectives need to be balanced.\nPersonal suitability is weighted heavily. Region Blekinge wartime-places all permanent employees. Some of our positions are security-classified where the employee must undergo a security interview and background check according to the Security Protection Act (2018:585).\n\nAbout You\nWe are looking for someone with relevant education in, for example, social sciences, organization, or another field that the employer considers relevant. Other experience and competencies that the employer deems equivalent are also relevant. You have experience with business development, customer experience, change management, or similar, preferably from a larger or complex organization. It is a merit if you have experience working closely with people and different target groups, with dialogue and collaboration, and have the ability to understand and translate different needs and perspectives into development work.\n\nWhat We Offer You\nWe offer you stimulating and meaningful work with many personal interactions and significant responsibility. With us, you have favorable vacation benefits, wellness allowance, gym access, and the possibility of flexible working hours.\n\nAbout Regional Development\nRegion Blekinge's organization is divided into six responsibility areas, one of which is regional development. Here are gathered resources responsible for promoting sustainable development, culture, education, and public transportation. The area has strategic responsibility for implementing the regional development mission and works, among other things, to create attractive living environments and a thriving business sector with good skills supply to create the best conditions for more people to live, work, and develop in Blekinge. The area also includes responsibility for creating conditions for a rich cultural life and the task of enabling sustainable public transportation. The area also includes Blekinge Folkh\u00f6gskola, which is to develop opportunities for lifelong learning and work toward the vision of sustainable education for all.\n\nAbout Region Blekinge\nAt Region Blekinge, we are 5,000 employees responsible for healthcare, dental care, public health, regional growth, infrastructure, public transportation, culture, and education. Every day we work to create quality of life for Blekinge's residents and growth for the region. Together we lead development for an attractive Blekinge and contribute to making Blekinge the best living environment for sustainable growth and good health.\n\nRegion Blekinge is a values-driven organization. Our shared values, which rest on three guiding stars \u2013 commitment, collaboration, and quality \u2013 are guiding and permeate everything we do.\n\nNow we are looking for you who want to make a difference together with us \u2013 because life is important!\n\nWarm welcome with your application! Thank you for applying via the link in the ad. We decline offers for advertising and recruitment services in connection with this advertisement.\n\nLearn more about Region Blekinge\nFor information on current salary statistics and applicable collective agreements, click on Benefits - Region Blekinge - Region Blekinge and read under the \"salary\" tab.","language":"sv","is_translated":true,"title_original":"Verksamhetsutvecklare till Blekingetrafiken","description_original":"Om oss\nBlekingetrafiken tillh\u00f6r omr\u00e5de Regional utveckling inom Region Blekinge och vi \u00e4r en politiskt styrd organisation. V\u00e5rt uppdrag \u00e4r att bidra till att det ska vara enkelt att leva i Blekinge utan bil och m\u00e5let \u00e4r att fler ska v\u00e4lja att \u00e5ka kollektivt. Det tror vi att vi g\u00f6r b\u00e4st med engagerade kollegor som brinner f\u00f6r kundens b\u00e4sta. Blekingetrafiken \u00e4r en sp\u00e4nnande och rolig arbetsplats med kontinuerligt utvecklingsarbete.\nVerksamheten ansvarar f\u00f6r resande med buss, t\u00e5g, b\u00e5t, skolskjuts, f\u00e4rdtj\u00e4nst samt sjukresa. H\u00e4r finns det en stor bredd av kompetenser; vi arbetar med trafikplanering, marknadsf\u00f6ring, information, aff\u00e4rsutveckling, verksamhetsutveckling, best\u00e4llningsmottagning och kundservice.\nF\u00f6r oss handlar kollektivtrafik om s\u00e5 mycket mer \u00e4n resor. Blekingetrafiken \u00e4r ett starkt varum\u00e4rke och en attraktiv arbetsgivare. Tillsammans med kunder skapas m\u00f6ten och det bidrar till en v\u00e4lfungerande infrastruktur som m\u00f6jligg\u00f6r utvecklingen av st\u00e4der och regioner, d\u00e4r m\u00e4nniskor kan bo och leva med livskvalitet. Vi \u00e4r ca 45 medarbetare som arbetar p\u00e5 Blekingetrafiken men vi syssels\u00e4tter ungef\u00e4r 700 personer genom att trafiken \u00e4r upphandlad s\u00e5 att andra trafikf\u00f6retag k\u00f6r p\u00e5 Blekingetrafikens uppdrag.\n\u00a0\nOm jobbet\nI rollen som Verksamhetsutvecklare Kund ansvarar du f\u00f6r att utveckla och st\u00e4rka kundperspektivet inom kollektivtrafiken. Du analyserar kundbehov, beteenden, trender och omv\u00e4rldsf\u00f6r\u00e4ndringar och oms\u00e4tter insikterna till prioriterade utvecklingsomr\u00e5den, konkreta f\u00f6rb\u00e4ttringar och utvecklingsinitiativ som st\u00e4rker kundupplevelsen, kundv\u00e4rdet och viljan att resa kollektivt. Du planerar, prioriterar och samordnar kundrelaterade insatser vilket kan inneb\u00e4ra att leda projekt, uppdrag och tv\u00e4rfunktionella arbetsgrupper. En viktig del av rollen \u00e4r att bygga goda samarbeten och samordna kundperspektivet med \u00f6vriga delar av verksamheten, samtidigt som du tydligg\u00f6r kundnytta, m\u00e5l och f\u00f6rv\u00e4ntade effekter.\nVi s\u00f6ker dig som har ett starkt kundfokus och som trivs med att driva utveckling i en komplex verksamhet d\u00e4r m\u00e5nga perspektiv beh\u00f6ver v\u00e4gas samman.\nStor vikt l\u00e4ggs vid personlig l\u00e4mplighet. Region Blekinge krigsplacerar all tillsvidareanst\u00e4lld personal. Vissa av v\u00e5ra tj\u00e4nster \u00e4r s\u00e4kerhetsklassade d\u00e4r medarbetaren ska genomg\u00e5 s\u00e4kerhetspr\u00f6vningsintervju och registerkontroll enligt s\u00e4kerhetsskyddslag (2018:585).\u00a0\nOm dig\nVi s\u00f6ker dig som har en relevant utbildning inom exempelvis samh\u00e4llsvetenskap, organisation eller annat omr\u00e5de som arbetsgivaren bed\u00f6mer relevant. \u00c4ven annan erfarenhet och kompetens som arbetsgivaren bed\u00f6mer som likv\u00e4rdig \u00e4r relevant. Du har erfarenhet av verksamhetsutveckling, kundupplevelse, f\u00f6r\u00e4ndringsarbete eller motsvarande, g\u00e4rna fr\u00e5n en st\u00f6rre eller komplex organisation. Det \u00e4r meriterande om du har erfarenhet av att arbeta n\u00e4ra m\u00e4nniskor och olika m\u00e5lgrupper, med dialog och samverkan, samt har f\u00f6rm\u00e5ga att f\u00f6rst\u00e5 och oms\u00e4tta olika behov och perspektiv i utvecklingsarbete.\nVi erbjuder dig\nVi erbjuder dig ett stimulerande och betydelsefullt arbete med m\u00e5nga personliga m\u00f6ten och stort eget ansvar. Hos oss har du f\u00f6rm\u00e5nliga semestervillkor, friskv\u00e5rdsbidrag, tillg\u00e5ng till gym och m\u00f6jlighet till flexibel arbetstid.\nOm regional utveckling\nRegion Blekinges organisation \u00e4r indelad i sex ansvarsomr\u00e5den, ett av dem \u00e4r regional utveckling. H\u00e4r finns samlade resurser med ansvar f\u00f6r att fr\u00e4mja h\u00e5llbar utveckling, kultur, bildning och kollektivt resande. Omr\u00e5det har det strategiska ansvaret f\u00f6r genomf\u00f6randet av det regionala utvecklingsuppdraget och arbetar bland annat f\u00f6r att skapa attraktiva livsmilj\u00f6er och ett expansivt n\u00e4ringsliv med god kompetensf\u00f6rs\u00f6rjning f\u00f6r att skapa de b\u00e4sta f\u00f6ruts\u00e4ttningarna f\u00f6r att f\u00e5 fler att leva, arbeta och utvecklas i Blekinge. Inom omr\u00e5det finns \u00e4ven ansvaret f\u00f6r att skapa f\u00f6ruts\u00e4ttningar f\u00f6r ett rikt kulturliv och uppdraget att m\u00f6jligg\u00f6ra ett h\u00e5llbart kollektivt resande. Till omr\u00e5det h\u00f6r ocks\u00e5 Blekinge folkh\u00f6gskola som ska utveckla m\u00f6jligheterna till ett livsl\u00e5ngt l\u00e4rande och verka f\u00f6r visionen en h\u00e5llbar bildning f\u00f6r alla.\nOm Region Blekinge\nI Region Blekinge \u00e4r vi 5 000 medarbetare som ansvarar f\u00f6r h\u00e4lso- och sjukv\u00e5rd, tandv\u00e5rd, folkh\u00e4lsa, regional tillv\u00e4xt, infrastruktur, kollektivtrafik, kultur och bildning. Varje dag arbetar vi f\u00f6r att skapa livskvalitet f\u00f6r Blekinges inv\u00e5nare och v\u00e4xtkraft f\u00f6r l\u00e4net. Tillsammans leder vi utvecklingen f\u00f6r ett attraktivt Blekinge och bidrar till att g\u00f6ra Blekinge till den b\u00e4sta livsmilj\u00f6n f\u00f6r h\u00e5llbar tillv\u00e4xt och god h\u00e4lsa.\nRegion Blekinge \u00e4r en v\u00e4rderingsstyrd organisation. V\u00e5r gemensamma v\u00e4rdegrund, som vilar p\u00e5 de tre ledstj\u00e4rnorna: engagemang, samarbete och kvalitet, \u00e4r v\u00e4gledande och genomsyrar allt vi g\u00f6r.\nNu s\u00f6ker vi dig som vill vara med och g\u00f6ra skillnad tillsammans med oss - f\u00f6r att livet \u00e4r viktigt!\nVarmt v\u00e4lkommen med din ans\u00f6kan! Tack f\u00f6r att du ans\u00f6ker via l\u00e4nken i annonsen. Vi undanber oss erbjudanden om annonserings- och rekryteringstj\u00e4nster i samband med den h\u00e4r annonsen.\nL\u00e4s mer om Region Blekinge\nF\u00f6r information om aktuell l\u00f6nestatistik samt g\u00e4llande kollektivavtal, klicka p\u00e5 \u00a0F\u00f6rm\u00e5ner - Region Blekinge\u00a0- Region Blekinge och l\u00e4s under fliken \u201dl\u00f6n\u201d.","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Valhallav\u00e4gen 1","full_address":null,"city":"Karlskrona","country":"SE","latitude":56.180655660168,"longitude":15.590698273194},"metadata":{"region":"Blekinge l\u00e4n","duration":"Tills vidare","employer":"REGION BLEKINGE","postcode":"37141","positions":1,"profession":"Verksamhetsutvecklare","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"https:\/\/regionblekinge.se\/","scope_of_work":"100\u2013100 %","working_hours":"Heltid","contact_person":"Marianne R\u00fcdiger","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"Regional utveckling","experience_required":true,"employment_type_label":"Vanlig anst\u00e4llning"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":1,"bot_views_count":1,"ai_vendor_counts":{"openai":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":"0728805095","owner_email":"marianne.rudiger@regionblekinge.se","images":[],"published_at":"2026-09-15T13:52:18+00:00","expires_at":"2026-10-14T23:59:59+00:00","created_at":"2026-09-16T03:21:40+00:00","updated_at":"2026-09-17T03:07:23+00:00"}}