{"data":{"id":208280,"slug":"vi-soker-engagerade-serviceradgivare-till-j-bil-taby","type":"job","title":"We're Seeking Engaged Service Advisors for J BIL T\u00e4by","description":"J BIL is part of Wismo Group, one of Sweden's largest car importers. We are responsible for importing some of the market's most prominent car brands, including Peugeot, Opel, DS, Citro\u00ebn, Mitsubishi, and Leapmotor. As part of the successful Danish group Wismo Group, we are characterized by ambition, forward-thinking, and a strong culture where there is a short distance from idea to action.\nNow we are looking for you to become part of our team and work as a Service Advisor at our facility in T\u00e4by.\nAbout the Service Advisor role\nAs a Service Advisor with us, you are an important link between the customer and the workshop. You will be the face of J BIL and be responsible for providing each customer with a first-class experience. Your main responsibilities include:\nReceiving and handling bookings for service and repairs via phone and email.\nPlanning and coordinating work for the technicians at the facility.\nProviding advice and guidance to customers about service procedures and repairs.\nCalculating and communicating price quotes and handling payments.\nActively working to improve procedures and processes in customer reception to ensure the highest possible customer satisfaction.\n\nYou will have close collaboration with your colleagues in customer reception to ensure smooth workflows and satisfied customers.\nWho are we looking for?\nWe are looking for someone with a natural ability to build good relationships and always strives to deliver results. You are responsive, service-oriented, and have a strong desire to find the best solutions for customer needs. To thrive in this role, we see that you are:\nA team player who enjoys collaboration and contributes to a positive atmosphere at the workplace.\nStructured and thorough\u2014you know that order and organization are the key to success.\nSolution-oriented and creative in handling challenges.\nCalm and focused even during periods of high workload.\nExperience from the car industry\n\nWe would like you to have previous experience from a similar role in the service market or customer service. If you also have knowledge of systems such as Kobra and Cabas, that is a great plus, but not a requirement. You are comfortable working with digital systems and have good knowledge of Swedish, both spoken and written.\nWe highly value personality and commitment. The most important thing is that you share our values and are ready to work by them 100%.\nWhy J BIL?\nAt J BIL, we offer a workplace with a strong corporate culture where you get the opportunity to develop and contribute to our success. Here there is ambition, work enjoyment, and short decision-making processes. We believe in investing in our employees and together creating an environment where both you and the company can grow.\nOther information about the position\nPermanent employment with an initial probationary period of 6 months.\nDriver's license category B is a requirement.\nLocation: T\u00e4by, Stockholm.\n\nApplication\nWe look forward to reading your application!\nApply by October 30, but do not wait\u2014we process applications on a rolling basis.\nFor questions about the position, contact Erika Seger. Erika.seger@jbil.se","language":"sv","is_translated":true,"title_original":"Vi s\u00f6ker engagerade servicer\u00e5dgivare till J BIL T\u00e4by","description_original":"J BIL \u00e4r en del av Wismo Group, en av Sveriges st\u00f6rsta bilimport\u00f6rer. Vi ansvarar f\u00f6r importen av n\u00e5gra av marknadens mest framst\u00e5ende bilm\u00e4rken, inklusive Peugeot, Opel, DS, Citro\u00ebn, Mitsubishi och Leapmotor. Som en del av den framg\u00e5ngsrika danska koncernen Wismo Group pr\u00e4glas vi av ambition, fram\u00e5tanda och en stark kultur d\u00e4r det \u00e4r kort v\u00e4g fr\u00e5n tanke till handling.\nNu s\u00f6ker vi dig som vill bli en del av v\u00e5rt team och arbeta som Servicer\u00e5dgivare p\u00e5 v\u00e5r anl\u00e4ggning i T\u00e4by.\nOm rollen som servicer\u00e5dgivare\nSom servicer\u00e5dgivare hos oss \u00e4r du en viktig l\u00e4nk mellan kunden och verkstaden. Du kommer att vara ansiktet ut\u00e5t f\u00f6r J BIL och ansvara f\u00f6r att ge varje kund en f\u00f6rstklassig upplevelse. Dina huvudsakliga arbetsuppgifter inkluderar:\nTa emot och hantera bokningar f\u00f6r service och reparation via telefon och e-post.\nPlanera och koordinera arbeten f\u00f6r teknikerna p\u00e5 anl\u00e4ggningen.\nGe r\u00e5d och v\u00e4gledning till kunder om service\u00e5tg\u00e4rder och reparationer.\nBer\u00e4kna och kommunicera prisofferter samt hantera betalningar.\nArbeta aktivt med att f\u00f6rb\u00e4ttra rutiner och processer i kundmottagningen f\u00f6r att s\u00e4kerst\u00e4lla h\u00f6gsta m\u00f6jliga kundn\u00f6jdhet.\n\nDu kommer att ha ett n\u00e4ra samarbete med dina kollegor i kundmottagningen f\u00f6r att s\u00e4kerst\u00e4lla smidiga arbetsfl\u00f6den och n\u00f6jda kunder.\nVem s\u00f6ker vi?\nVi letar efter dig som har en naturlig f\u00f6rm\u00e5ga att skapa goda relationer och alltid str\u00e4var efter att leverera resultat. Du \u00e4r lyh\u00f6rd, serviceinriktad och har en stark vilja att hitta de b\u00e4sta l\u00f6sningarna f\u00f6r kundens behov. F\u00f6r att trivas i rollen ser vi att du \u00e4r:\nEn lagspelare som trivs med samarbete och bidrar till en positiv st\u00e4mning p\u00e5 arbetsplatsen.\nStrukturerad och noggrann du vet att ordning och reda \u00e4r nyckeln till framg\u00e5ng.\nL\u00f6sningsorienterad och kreativ i att hantera utmaningar.\nLugn och fokuserad \u00e4ven under perioder med h\u00f6g arbetsbelastning.\nErfarenhet fr\u00e5n bilbranschen\n\nVi ser g\u00e4rna att du har tidigare erfarenhet fr\u00e5n en liknande roll inom servicemarknad eller kundservice. Har du dessutom kunskaper i system som Kobra och Cabas \u00e4r det ett stort plus, men inget krav. Du \u00e4r van att arbeta i digitala system och har goda kunskaper i svenska, b\u00e5de i tal och skrift.\nVi v\u00e4rdes\u00e4tter personlighet och engagemang h\u00f6gt. Det viktigaste \u00e4r att du delar v\u00e5ra v\u00e4rderingar och \u00e4r beredd att arbeta enligt dem till 100 %.\nVarf\u00f6r J BIL?\nP\u00e5 J BIL erbjuder vi en arbetsplats med en stark f\u00f6retagskultur d\u00e4r du f\u00e5r m\u00f6jlighet att utvecklas och bidra till v\u00e5r framg\u00e5ng. H\u00e4r finns ambitioner, arbetsgl\u00e4dje och korta beslutsv\u00e4gar. Vi tror p\u00e5 att investera i v\u00e5ra medarbetare och att tillsammans skapa en milj\u00f6 d\u00e4r b\u00e5de du och f\u00f6retaget kan v\u00e4xa.\n\u00d6vrigt om tj\u00e4nsten\nTillsvidareanst\u00e4llning med en inledande provanst\u00e4llning p\u00e5 6 m\u00e5nader.\nK\u00f6rkort B \u00e4r ett krav.\nPlacering: T\u00e4by, Stockholm.\n\nAns\u00f6kan\nVi ser fram emot att f\u00e5 l\u00e4sa din ans\u00f6kan! \nAns\u00f6k senast 30 oktober, men v\u00e4nta inte vi behandlar ans\u00f6kningar l\u00f6pande. \nVid fr\u00e5gor om tj\u00e4nsten, kontakta Erika Seger. Erika.seger@jbil.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Flyghamnsv\u00e4gen 3","full_address":null,"city":"T\u00e4by","country":"SE","latitude":59.445479871072,"longitude":18.109780085338},"metadata":{"region":"Stockholms l\u00e4n","duration":"Tills vidare","employer":"J Bil AB","postcode":"18364","positions":1,"profession":"Kundmottagare\/Arbetsledare bilverkstad","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.jbil.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","driving_license":true,"employment_type":"full_time","occupation_field":"F\u00f6rs\u00e4ljning, ink\u00f6p, marknadsf\u00f6ring","employer_workplace":"J Bil AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":1,"ai_views_count":9,"bot_views_count":5,"ai_vendor_counts":{"other":3,"openai":3,"anthropic":3},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"erika.seger@jbil.se","images":[],"published_at":"2026-09-11T15:54:50+00:00","expires_at":"2026-10-30T23:59:59+00:00","created_at":"2026-09-12T03:31:24+00:00","updated_at":"2026-09-17T12:29:09+00:00"}}