{"data":{"id":196069,"slug":"vi-soker-telefonisterkundtjanst-medarbetare-2st-deltidheltid-3","type":"job","title":"We Are Hiring Telephone Operators\/Customer Service Representatives (2 Positions) - Part-Time\/Full-Time","description":"We are now looking for additional telephone operators\/customer service representatives. We're looking for you to become the world's best telephone operator! Are you a service-oriented and social person who is not afraid of the telephone, and can handle listening and writing at the same time? Then we have the job for you!\n\nJob Responsibilities\nDuring your workday, you will answer incoming phone calls from various industries and use the computer as your primary work tool, which requires you to be an experienced computer user and have an easy time learning new systems.\n\nWe're looking for someone who has...\nA smile that comes through the telephone. The courage to ask when you don't understand. A positive personality with lots of energy. We believe you are an attentive, calm, positive, and outgoing person who enjoys working with customers. You should be organized, stress-resilient, and have the ability to be friendly, even in the most pressured situations. You have a great ability to juggle multiple tasks and maintain focus even during periods of high workload.\n\nTo Succeed (Experience and Requirements)...\nYou don't need to have previous experience as a telephone operator\u2014it's a merit but not a requirement. You need to enjoy talking on the phone since it's our primary work tool.\nIf you have experience from customer service work and are used to having customer contact and talking with customers, you will both enjoy and very likely excel at the job. Many times you need to be able to LISTEN and WRITE at the same time.\nFor this position, you are also required to master Swedish in both speech and writing. We have many customers with international contacts, which is why it's very important that you speak and understand English.\nTo succeed, you find it easy to talk, regardless of who is on the other end of the line. Additionally, you have fast keyboard skills and can handle listening and writing simultaneously.\n\nQualifications\nGood knowledge of Swedish in both speech and writing\nGood knowledge of English, primarily in speech since many customers speak English when they call.\nYou have at least upper secondary education or other appropriate education, or equivalent work experience.\nGood computer skills and keyboard technique.\n\nYou will receive training in our programs as well as in conversation techniques, which will help you gather information so you can perform your job in the best way possible.\nWe will place great emphasis on your personal qualities and believe you are someone who wants to contribute to your colleagues' well-being by creating a positive atmosphere in the workplace.\n\nWelcome to Apply\nTo process your application, we ask you to email us both your CV and a cover letter.\nAlso indicate whether you are applying for full-time or part-time (what percentage are you applying for).\nEmail to: jobb@svardirekt.se","language":"sv","is_translated":true,"title_original":"Vi s\u00f6ker Telefonister\/Kundtj\u00e4nst medarbetare (2st) - Deltid\/Heltid","description_original":"Nu s\u00f6ker vi ytterligare telefonister\/kundtj\u00e4nstmedarbetare. Vi s\u00f6ker dig som vill bli v\u00e4rldens b\u00e4sta telefonist! \u00c4r du en serviceinriktad och social person, som \u00e4r or\u00e4dd i telefon, och kan detta med att lyssna och skriva samtidigt? D\u00e5 har vi jobbet f\u00f6r dig!\nArbetsuppgifter\nUnder din arbetsdag kommer du svara p\u00e5 inkommande telefonsamtal fr\u00e5n olika branscher och ha datorn som ditt fr\u00e4msta arbetsverktyg vilket kr\u00e4ver att du \u00e4r en van datoranv\u00e4ndare samt har l\u00e4tt f\u00f6r att l\u00e4ra dig nya system.\nVi s\u00f6ker dig som har...Ett leende som h\u00f6rs genom telefonen. Mod nog att fr\u00e5ga n\u00e4r du ej f\u00f6rst\u00e5r. En positiv personlighet med mycket energi. Vi tror att du \u00e4r en lyh\u00f6rd, lugn, positiv och ut\u00e5triktad person, som trivs med att arbeta med service. Du b\u00f6r vara ordningsam, stresst\u00e5lig samt ha en f\u00f6rm\u00e5ga att vara v\u00e4nlig, \u00e4ven i de mest pressade situationer. Du har en bra f\u00f6rm\u00e5ga att h\u00e5lla m\u00e5nga bollar i luften, och klara av att h\u00e5lla fokus \u00e4ven under perioder med h\u00f6g arbetsbelastning.\n\n\nF\u00f6r att lyckas(erfarenhet och krav)...\nBeh\u00f6ver du inte ha tidigare erfarenhet som telefonist, det \u00e4r meriterande men inget krav. Du beh\u00f6ver gilla att prata i telefon d\u00e5 det \u00e4r v\u00e5rt fr\u00e4msta arbetsverktyg.\nHar du erfarenhet fr\u00e5n serviceyrket, och \u00e4r van vid att ha kundkontakt och prata med kunder, s\u00e5 kommer du b\u00e5de gilla, och med stor sannolikhet fixa jobbet galant. M\u00e5nga g\u00e5nger beh\u00f6ver man kunna LYSSNA och SKRIVA samtidigt.\nF\u00f6r tj\u00e4nsten kr\u00e4vs ocks\u00e5 att du beh\u00e4rskar svenska i b\u00e5de tal och skrift. Vi har m\u00e5nga kunder med utl\u00e4ndska kontakter, varf\u00f6r det \u00e4r v\u00e4ldigt viktigt att du talar och f\u00f6rst\u00e5r engelska.\nF\u00f6r att lyckas har du l\u00e4tt f\u00f6r att prata, oavsett vem som finns p\u00e5 andra sidan luren. Till detta har du en snabb tangentbordsteknik och kan detta med att lyssna och skriva samtidigt.\n\n\nKvalifikationer\nGoda kunskaper i svenska b\u00e5de i tal och skrift\nGoda kunskaper i engelska, fr\u00e4mst i tal d\u00e5 m\u00e5nga kunder pratar engelska n\u00e4r dom ringer.\nDu har minst gymnasiekompetens eller annan l\u00e4mplig utbildning alternativt likartad arbetslivserfarenhet.\nGod datavana och tangentbordsteknik.\n\n\n\nDu kommer att f\u00e5 utbildning i v\u00e5ra program och \u00e4ven i samtalsteknik, som kommer hj\u00e4lpa dig f\u00e5 fram information, som g\u00f6r att du kan utf\u00f6ra ditt jobb p\u00e5 b\u00e4sta s\u00e4tt.\nVi kommer l\u00e4gga stor vikt p\u00e5 dina personliga egenskaper och tror att du \u00e4r en person som vill vara med och bidra till dina kollegors trivsel genom att sprida en god st\u00e4mning p\u00e5 arbetsplatsen.\n\n\nV\u00e4lkommen med din ans\u00f6kan\nF\u00f6r att vi ska kunna hantera din ans\u00f6kan ber vi dig maila oss b\u00e5de CV + Personligt brev.\nAnge \u00e4ven vilken om det \u00e4r heltid eller deltid du s\u00f6ker(hur m\u00e5nga procent s\u00f6ker du).\nmaila till: jobb@svardirekt.se","price":null,"currency":"SEK","status":"active","noindex":true,"location":{"address":"Teknikringen 8D","full_address":null,"city":"Link\u00f6ping","country":"SE","latitude":58.394919597359,"longitude":15.560846383207},"metadata":{"region":"\u00d6sterg\u00f6tlands l\u00e4n","duration":"Tills vidare","employer":"SvarDirekt AB","postcode":"58330","positions":2,"profession":"V\u00e4xeltelefonist","salary_type":"Fast m\u00e5nads- vecko- eller timl\u00f6n","employer_url":"www.svardirekt.se","scope_of_work":"100\u2013100 %","working_hours":"Heltid","employment_type":"full_time","occupation_field":"Administration, ekonomi, juridik","employer_workplace":"SvarDirekt AB","experience_required":true,"employment_type_label":"Tillsvidareanst\u00e4llning (inkl. eventuell provanst\u00e4llning)"},"user_id":null,"is_sponsored":false,"views_count":0,"ai_views_count":6,"bot_views_count":1,"ai_vendor_counts":{"meta":4,"other":1,"openai":1},"visibility":"public","submission_source":null,"submission_ai_name":null,"has_owner_email":true,"can_contact_owner":true,"phone":null,"owner_email":"jobb@svardirekt.se","images":[],"published_at":"2026-09-04T16:33:25+00:00","expires_at":"2026-10-04T23:59:59+00:00","created_at":"2026-09-05T03:35:06+00:00","updated_at":"2026-09-17T06:16:39+00:00"}}